Supervisor
Dubai
Overview
Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.Responsibilities
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
- Recommend measures for improving staff work procedures and performance to increase service quality and enhance job safety.
- Conduct all scheduled employee meetings and offer suggestions for solutions to operations.
- Schedule all activities for restaurant staff according to guidelines
- Collaborate with manager to review all employee performance and provide training to increase all performance and monitor all guest requests efficiently to achieve all customer objectives and maintain knowledge.
Qualifications
- Bachelor’s degree in business administration or hospitality is advantageous.
- Proven experience working as a supervisor in the hospitality industry.
- Good communication and interpersonal skills in English, added languages such as French will be highly preferred.
- Excellent customer service and upselling skills
- Strong management skills.
- Ability to work in highly fast-paced operation.
Dubai
Location
careers@111-management.com
Contact Email
Full Time
Job Type
Instant
Start Date
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