Skip to navigation Skip to main content
Menu
Menu

Commercial Director – Luxury Entertainment Venue (Pre-Opening)

Palm Jumeirah, Dubai

Overview

A new luxury cabaret and live entertainment destination backed by a globally renowned entertainment brand is preparing to open in Dubai in 2026. The venue will feature two nightly performances in a 200+ seat premium theatre on Palm Jumeirah, delivering a refined entertainment and hospitality experience. We are seeking a Commercial Director to lead the venue’s commercial strategy from pre-opening through live operations. This role will build the revenue architecture, oversee ticket sales performance, and develop strategic partnerships to ensure strong occupancy and premium positioning.

Responsibilities

Commercial Strategy & Revenue Ownership

  • Own the venue’s overall revenue performance and commercial strategy

  • Develop pricing structures, seat tiers, and yield strategies to maximize revenue per show

  • Monitor booking velocity and sales trends to maintain strong occupancy and ticket value

  • Oversee premium seating, VIP experiences, private hire, and corporate bookings

Channel Strategy & Distribution

  • Manage and optimise all booking channels including direct website sales, hotel and concierge partners, third-party ticketing platforms, corporate bookings, and walk-ins

  • Maintain a one-inventory architecture ensuring real-time availability across channels

  • Drive growth of direct bookings as the highest-margin revenue source

  • Negotiate and manage relationships with channel partners within approved commercial frameworks

Concierge & Hotel Activation

  • Build and manage a structured concierge partner programme across Palm Jumeirah, Downtown, and DIFC hotels

  • Conduct regular activation sessions with concierge contacts and hotel sales teams

  • Train concierge teams on the venue proposition, pricing tiers, and booking process

  • Track and incentivise concierge performance through a structured commission framework

CRM & Data

  • Build the guest database from day one to support repeat visits and targeted marketing

  • Oversee the ticketing platform and ensure data integrity across booking sources

  • Use booking data and yield analytics to inform commercial decisions and performance trends

Pre-Opening Commercial Setup

  • Establish commercial channels, partner agreements, and ticketing infrastructure ahead of opening

  • Launch advance ticket sales to generate pre-opening momentum and early revenue

  • Develop the commercial strategy and nightly yield mix framework with the leadership team

Qualifications

We are looking for a commercially driven leader with the sophistication to sell luxury and the discipline to manage yield in a premium entertainment environment.

  • Proven revenue leadership experience in luxury hospitality, entertainment, or live events

  • Strong yield management background, including pricing tiers, occupancy optimisation, and channel mix strategy

  • Deep understanding of Dubai’s luxury hospitality and concierge ecosystem

  • Commercially strategic with strong analytical ability, precision, and attention to detail

  • Experience managing multi-channel ticket sales and distribution strategies

  • Strong experience with CRM platforms and ticketing systems

  • Excellent relationship-builder able to influence concierge partners, corporate clients, and internal stakeholders

  • Fluent English required; Arabic is an asset

  • Based in Dubai on a full-time, permanent basis

Palm Jumeirah, Dubai
Location
Full Time
Job Type
Instant
Start Date
Apply to the current job: